Distance Sales Agreement

1. The Parties

This agreement is concluded by electronic means between the Seller identified below and the Buyer who purchases the product.

• SELLER: Ceyhun Ege Aşkın (operating under the registered trademark "Nesoi Network") — E-mail: [email protected], Website: nesoinetwork.com. The seller is a natural person; as there is no legal entity registered with the trade registry, no trade name, MERSIS number or tax number exists.
• PAYMENT INTERMEDIARY: Payments are collected and invoiced by Tebex Limited acting as merchant of record. Tebex Limited's own terms also apply to the payment transaction.
• BUYER: The user who carries out the transaction using the name, e-mail address and billing details declared in their account and at the payment step when placing the order.

2. Subject Matter of the Agreement

The subject matter of this agreement is the determination of the rights and obligations of the parties, in accordance with the provisions of Turkish Law No. 6502 on Consumer Protection and the Turkish Regulation on Distance Contracts, in relation to the sale and performance of the digital service ordered by the Buyer by electronic means through the Seller's website, the characteristics and sale price of which are set out below.

3. Characteristics and Price of the Service

The service that is the subject of this agreement is the usage licence for Nesoi, a web-based management panel for FiveM game servers.

• Standard plan: Free of charge. No fee is collected for this plan and the provisions of this agreement concerning paid sales do not apply to it.
• Pro plan: Subject to a fee. In addition to all features of the Standard plan, the Pro plan includes unlimited panel administrators and roles, job and gang backup and restore, 90 days of history in the player activity chart, detailed ban and whitelist analytics, and priority support.
• The sale price, taxes, applicable currency and, where relevant, the renewal period are clearly displayed to the Buyer at the payment step before the order is confirmed. The amount shown on the payment page is the governing provision of this agreement as regards the price.
• No physical delivery is involved; no shipping or delivery charges apply.

4. Payment and Performance

Payment transactions are processed through Tebex, the payment and distribution infrastructure acting on behalf of the Seller. The Buyer's card details are not seen, stored or processed by the Seller. The service is digital and is performed immediately: once the payment has been approved, the licence is automatically assigned to the Buyer's account and the panel features are unlocked without delay. If the licence is not assigned to the account owing to a technical fault, the Buyer may contact [email protected] and request that the matter be resolved.

5. Right of Withdrawal and Its Exception

Pursuant to Article 15, paragraph (ğ) of the Turkish Regulation on Distance Contracts, the right of withdrawal cannot be exercised in contracts concerning services performed instantaneously by electronic means and intangible goods delivered instantaneously to the consumer. The Nesoi Pro licence is a digital service performed by electronic means immediately after payment approval. The Buyer therefore acknowledges that, by confirming the order, they request the immediate performance of the licence and that they are aware that no right of withdrawal exists in such a case. This exception does not remove the Seller's liability for defective performance. Should the service become unusable owing to a systemic failure attributable to the Seller that is not remedied within a reasonable period, the Buyer may request a compensatory period of service or a refund of the price.

6. Obligations of the Buyer

The Buyer acknowledges and declares the following:

• That the information provided when placing the order is accurate, current and belongs to them.
• That they will use the licence within the scope set out in the Software Licence Agreement (EULA), and that they will not transfer or resell it.
• That they are responsible for the consequences of the operations they perform on the game database through the panel.
• That, if they are under 18 years of age, they are carrying out the transaction with the knowledge and consent of their legal representative.

7. Default and Termination of the Agreement

Should the payment be cancelled or refunded by the payment institution, or reclaimed by way of a chargeback, the Seller reserves the right to suspend the Pro licence and downgrade the account to the free Standard plan. Should the Buyer materially breach this agreement or the Software Licence Agreement, the Seller may grant a reasonable period for the breach to be remedied and, failing remedy, terminate the agreement.

8. Resolution of Disputes

In disputes arising out of this agreement, the Consumer Arbitration Committees at the place of residence of the Buyer or the Seller have jurisdiction within the monetary limits announced each year by the Turkish Ministry of Trade, and the Consumer Courts have jurisdiction over disputes exceeding those limits. The Buyer may also submit complaints and objections through the Consumer Information System of the Turkish Ministry of Trade (tuketicisikayeti.ticaret.gov.tr). For buyers resident outside Türkiye, the law of the Republic of Türkiye applies, without prejudice to mandatory provisions of consumer legislation.

9. Entry into Force

The Buyer declares that they have read and accepted all the terms of this agreement at the payment step. The agreement is concluded at the moment the order is confirmed by electronic means. A copy of the agreement is sent to the Buyer's e-mail address together with the order confirmation and is kept accessible on this page at all times.